About the Role

Aduraspace is seeking a dynamic and resourceful Community Lead to oversee our coworking facility and build a thriving professional community. This role blends leadership, hospitality, and digital engagement to create an inspiring environment for our clients.

Responsibilities

On-Site Community Management

• Lead facility staff including janitors and support personnel
• Ensure the workspace is clean, welcoming, and fully operational
• Manage client onboarding, space allocation, and issue resolution
• Plan and host events, workshops, and networking sessions

Online Engagement & Social Media

• Grow Aduraspace’s presence on Instagram, LinkedIn, Twitter, and Facebook
• Create and schedule engaging content to promote services and events
• Respond to online inquiries and comments professionally
• Monitor analytics and refine digital strategies

Client Relations

• Act as the primary contact for client feedback and support
• Build strong relationships to understand and meet client needs
• Develop strategies to retain existing clients and attract new ones

Reporting & Strategy

• Submit weekly reports on engagement, feedback, and performance
• Collaborate with management to improve service delivery
• Recommend tools to enhance client experience and team productivity

 Qualifications

• Minimum 2 years’ experience in community management, customer service, or hospitality
• Strong leadership and team coordination skills
• Excellent communication and interpersonal abilities
• Proficiency in social media marketing and content creation
• Familiarity with tools like Canva, Hootsuite, Meta Business Suite
• OND/HND or Bachelor’s degree in Marketing, Communications, Business, or related field (preferred)

 Performance Expectations

• Maintain professionalism and responsiveness
• Show initiative and creativity in community engagement
• Resolve client issues promptly
• Meet monthly targets for social media growth and client satisfaction

 Terms of Engagement

• Working Hours: 8:00 AM – 6:00 PM, Monday to Friday
• Remuneration: Based on experience and value contribution
• Probation Period: 6 months

How to Apply

Interested candidates should send their CV and a brief cover letter to hr@aduraspace.com. Use the subject line: Application – Community Lead.